At Samuel Stays, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services worldwide.
Information We Collect
We may collect personal information such as your name, email address, phone number, billing details, and any other information you provide when using our services. Additionally, we may collect non-personal data, such as browser type, device information, and location data, to enhance your user experience.
How We Use Your Information
We use the information collected to:
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Provide and improve our travel, event, and concierge services
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Process bookings, inquiries, and payments
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Communicate important updates, confirmations, and promotional offers
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Enhance security and prevent fraudulent activities
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Improve the functionality and user experience of our website
Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers or partners who help us operate our services, as long as they agree to protect your information. We may also disclose information if required by law or to protect our rights.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve functionality, analyze website performance, and deliver a personalized experience. You can adjust your browser settings to refuse cookies, but some site features may not function properly.
Opt-Out Instructions
You have the right to opt out of receiving promotional emails and marketing communications from us. To opt out, you can click the “unsubscribe” link provided in our emails or contact us directly at [email protected] with your request. Please note that you may still receive essential service-related communications even after opting out of marketing emails.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to safeguard your information, no method of transmission over the internet is 100% secure.
International Users
Since Samuel Stays operates worldwide, your information may be processed in different countries. By using our services, you consent to the transfer and processing of your information outside your country of residence, where privacy laws may differ.
Your Rights
Depending on your location, you may have rights under applicable data protection laws, including the right to access, update, or request the deletion of your personal data. To exercise your rights, please contact us at [email protected].
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, practices, or legal requirements. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: [email protected]